Functionality is important, but if we are honest, every PSA solution in the marketplace covers more or less the same general functionality. From that perspective, a software vendor cannot make a lot of difference. So what will make you and your company more productive, more effective and efficient? How can you beat the competition and increase productivity and how can software vendors and great solutions help you?

I think what will really make a difference is the User Interface; this is not only what I think but Gartner published this back in 1992.

“A more user centric UI will increase user satisfaction by 40%”

The classic User Interface that we all think about on a computer screen or your phone will change rapidly.

The User Interface 2.0 will not wait anymore for your input, but will act and coach you to run better projects. The User Interface 2.0 can be on any device and can inter act live with you through text messages or naturel voice. You will not longer anymore interact only with the User Interface through your keyboard, mouse or touch. It is still possible but the User Interface 2.0 will adopt to you, instead of you adopting to the User Interface. The User Interface 2.0 will help you to increase your productivity and will pro-active support you.

A unified experience using one single User Interface that will be a part of your daily life and you will use it to navigate and control your business applications and personal applications, without having to adopt to different User Interfaces. The User Interface 2.0 is not that far away (http://diginomica.com/2017/05/02/hello-unit4s-wanda-goodbye-expensify-concur/).

Switching User Interfaces frustrates users and will cost a lot of productivity

With the Unit4 PSA Suite (http://www.assistancesoftware.com/bpe/), we are providing today a Unified solution with one User Interface that is the same through all the functionalities of the solution. From Funnel to Cash, navigating to an Account or Contact and from here to the Project, Invoice or Journal entries in one single UI. Switching solution and UI’s will not only frustrate your users but will also cost a lot of productivity. So tomorrow is closer than you think, the User Interface 2.0 is coming, in the meantime hang in there.